What is Message Classification?

This is a process by which messages are accurately classified/sorted into predetermined groups (with associated Metadata) so that they can:-

• Automatically injected into other controlled systems e.g. EDRMS, CRM
• Be analysed in detail for Risk and Compliance
• Summarised for Advanced Enterprise Reporting (tailored to the Business)
• Retrieved very quickly for analysis and litigation support
• Provided to the right people quickly and efficiently (Risk HR)

ESPTM Message Classification System provides richer analysis, classification and categorisation of the Enterprise messages through the use of advanced multiclass classifiers and tailored to the meet the needs of the enterprise.

ESP™ (Enterprise Specific Protection) systems are designed to cope with contemporary email volumes and tuned to cater for the unique features of email. We use process flow models based on AI (Artificial Intelligence) learning algorithms and advanced tagging and classification.

We have adapted AI techniques to the world of high volume messaging.

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