Solving Business Problems with Message Classification

The simple problem is to process, treat and tag hi volumes of emails (or other messaging forms) so that the information can be effectively used by the organisation or entered into other data retention or control systems. For example how do I integrate real time message systems such as (hi volume low value documents) with information control systems such as EDRMS systems efficiently and cost effectively. How do I give Risk managers a view of message flows that separates hi volumes of data into useable information? How do I expose breaches of acceptable use policies to management?

The Business Requirement can be something as simple as "I don't want my employees having to waste time sorting through inbound marketing material" or "We want to conform to Australian government email communications standards" to we want emails automatically classified into our EDRMS ontology.

Understanding Message Classification means Understanding the Problem Domain means understanding where the essential information needed to solve the problem should come from and how it can be captured effectively and access to advanced classifiers with training and frameworks learning frameworks that promote continual improvement.

Features

  • Works transparently
  • Tag emails for later retrieval
  • Can be tailored to your company
  • Can interface with other systems eg EDRMs, CRM’s
  • Company specific ontologies
  • Auto classification
  • Content Based Routing
  • Industry standard Email collectors
  • Update message or data stores
  • Analyse and treat emails in the flow
  • Data Loss prevention
  • Learning and training
  • Advanced Multiclass Classifiers
  • Easy Deployment and activation

  • Advanced forensic deep content inspection allows ESP™ - to find/classify anything

Benefits

  • Risk Mitigation
  • Lowers the cost of discovery and investigation
  • Reduces the risk of litigation
  • Lowers the cost of infrastructure
  • Improves productivity and business efficiency
  • Enforces compliance and regulatory regimes
  • Allows IT to respond rapidly to information rquests
  • Lowers the legal exposure of Directors and employees

 

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