Professional Services
Firstwave Technology has been implementing premium managed email and web solutions for clients since 2001.
We provide an experienced and highly qualified consulting and project management team that has an outstanding track record in project deliveries. Firstwave Technology’s PRINCE2-based Project Management and Delivery Methodology and is scaled to suit organisations of all shapes, sizes and geographies.
Evaluate – Scoping and analysis workshop with business and IT stakeholders to gather requirements and policy discovery. Provide solution education.
Plan – Solution architecture design, policy, actions and implementation documentation, incident management/ response process.
Deploy – Staged implementation, ensure all defined policies, actions, audits and reports meet project expectation.
Optimise - Tune and expand policies, extend policy coverage; knowledge transfer to enable client’s ongoing management of solution.
Forensic Email Analysis
You may need professional assistance with Forensic Analysis of messages to:-
- Investigate an incident such as data loss
- Assess Risk
- Provide Litigation Support
We can provide the support required
Email Data mining, or Knowledge discovery, is essentially sorting through significant volumes of data to extract the “relevant” business information.
This may involve thousands or even tens of thousands of emails that enters, leaves or circulate through an organisation in any month.The critical word he is relevant. Our approach leverages off advanced technology, to automatically learn natural groupings from the data and explore the type and content of the emails coupled with real domain expertise.
The Forensic process is comprehensive. It involves:-
1. Transparent Collection of all Emails – This information is stored securely for review and analysis and the contents are never viewed by humans unless agreed, with the enterprise, as part of the advanced professional analysis.
2. ESP™ patented Analysis Techniques – Firstwave Technologies uses a range of advanced forensic analysis techniques to review and classify the Email and Email Contents. These techniques, based on Australian patented technology, allow deep content inspection and clustering of critical data.
3. Experts Analysis – The Firstwave data mining team have spent years in the laboratory and in field applications developing the experience, techniques and refining the process. The company brings unrivalled expertise to the analysis and interpretation of the enterprise email data.
4. Comprehensive Report provided with supporting material We provide a comprehensive quantitative and qualitative report on the data.
5. Advanced Professional Analysis and Review – This initial audit can be followed by a more intense professional services review and analysis carried out in partnership with the Enterprise. This phase is discretionary and may focus o specific areas on interest to the IT, Risk and Compliance Managers.
without any impact on the flow of business communications. It provides all the answers, the solid information necessary for the IT team to make decisions about Email Security, Email Resources and Data Loss Prevention.
Technology Partners
